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Important Information about Coronavirus (COVID-19) LEARN MOREBranch Status

OC Register: Top Workplaces 2018, 2019
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Specialized Services for

Representative Payee Agencies

Count on Pacific Mercantile Bank to handle your specific needs

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You Help Others. We're Here to Help You.

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Pacific Mercantile Bank understands the challenges facing agencies providing services to Payee Clients.

  • Issuing checks continually for small accounts
  • Trust account reconciliations
  • Laborious reclamation process
  • Protecting your agency from fraud
  • Extremely limited budgets and staff

We Enable You to Focus on Your Clients

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Secure delivery of Receiver File for advance insight into your Clients’ data

  • Get your Social Security ACH advice 2-3 business days prior to Social Security funding
  • Complete Client identifiers for reconciliation
  • Alleviates last-minute scrambling to pay your Clients on time
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Streamlined reclamation process to simplify the financial side of your business

  • Same day notification of reclamations
  • We’ll work with you 1-on-1 to resolve every reclamation
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Customized pricing for limited budgets

  • Scalable fees based on number of Clients served
  • NO “tipping point” that generates exorbitant hard charges
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Technology designed to help you succeed

  • Positive Pay security for check and ACH fraud protection
  • Custom programming for systems integration support

You’ll Have Someone to Call for Help and
We’ll Understand What You’re Asking For

To discuss your specific needs,
please contact us:

Karen Fisher, Senior Vice President, Director of Deposit Services