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Consumer Privacy Policy

PDF - Privacy Noticeview printable PDF versionRevision April 2014

FACTS WHAT DOES PACIFIC MERCANTILE BANK
DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and payment history
  • Income and credit history
  • Account balances and transaction history
When you are no longer our customer, we continue to share your information as described in this notice.
What? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Pacific Mercantile Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Pacific Mercantile
Bank share?
Can you limit this
sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes –
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We don't share
For our affiliates’ everyday business purposes –
Information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes –
information about your credit worthiness
No We don't share
For nonaffiliates to market to you No We don't share
Questions? Call (877) 450-BANK (2265)
What we do  
How does Pacific Mercantile Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to your personal and account information to those employees who need to know that information to provide products and services to you.
How does Pacific Mercantile Bank collect my personal information? We collect your personal information, for example, when you
  • Open an account or pay your bills
  • Apply for a loan or use your credit or debit card
  • Make deposits or withdrawals from your account
We also collect your personal information from others, such as credit bureaus, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –
    information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions  
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Pacific Mercantile Bank does not share with our affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Pacific Mercantile Bank does not share with nonaffiliates so they can market to you
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Pacific Mercantile Bank does not jointly market
PDF - Privacy Noticeview printable PDF version
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