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ATM Safety Precautions
As with all financial transactions, please exercise discretion when using an automated
teller machine (ATM) or night deposit facility. For your own safety, be careful.
The following suggestions may be helpful.
- Prepare for your transactions at home (for instance, by filling out a deposit slip)
to minimize your time at the ATM or night deposit facility.
- Mark each transaction in your account record, but not while at the ATM or night
deposit facility. Always save your ATM receipts. Don't leave them at the ATM or
night deposit facility because they may contain important account information.
- Compare your records with the account statements you receive.
- Don't lend your ATM card to anyone.
- Remember, do not leave your card at the ATM. Do not leave any documents at a night
deposit facility.
- Protect the secrecy of your Personal Identification Number (PIN). Protect your ATM
card as though it were cash. Don't tell anyone your PIN. Don't give anyone information
regarding your ATM card or PIN over the telephone. Never enter your PIN in any ATM
that does not look genuine, has been modified, has a suspicious device attached,
or is operating in a suspicious manner. Don't write your PIN where it can be discovered.
For example, don't keep a note of your PIN in your wallet or purse.
- Prevent others from seeing you enter your PIN by using your body to shield their
view.
- If you lose your ATM card or if it is stolen, promptly notify us. You should consult
the other disclosures you have received about electronic fund transfers for additional
information about what to do if your card is lost or stolen.
- When you make a transaction, be aware of your surroundings. Look out for suspicious
activity near the ATM or night deposit facility, particularly if it is after sunset.
At night, be sure that the facility (including the parking area and walkways) is
well lighted. Consider having someone accompany you when you use the facility, especially
after sunset. If you observe any problem, go to another ATM or night deposit facility.
- Don't accept assistance from anyone you don't know when using an ATM or night deposit
facility.
- If you notice anything suspicious or if any other problem arises after you have
begun an ATM transaction, you may want to cancel the transaction, pocket your card
and leave. You might consider using another ATM or coming back later.
- Don't display your cash; pocket it as soon as the ATM transaction is completed and
count the cash later when you are in the safety of your own car, home, or other
secure surrounding.
- At a drive-up facility, make sure all the car doors are locked and all of the windows
are rolled up, except the driver's window. Keep the engine running and remain alert
to your surroundings.
- We want the ATM and night deposit facility to be safe and convenient for you. Therefore,
please tell us if you know of any problem with a facility. For instance, let us
know if a light is not working or there is any damage to a facility. Please report
any suspicious activity or crimes to both the operator of the facility and the local
law enforcement officials immediately.
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© Copyright 2010. Pacific Mercantile Bank. All rights reserved.
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